Terms & Conditions
Please review your ride selection and details for accuracy. By clicking Complete My Reservation, you are agreeing to the booking Terms & Conditions and authorizing us to charge your credit card at the rates displayed.
CANCELLATION POLICY:
We have a strict NO REFUND policy. For any and all cancellation requests, including no-show’s, your card on file will be charged the current rate displayed and we will gladly reschedule your tour. If you cannot reschedule, a Horsin’ Around Adventures Gift Certificate will be issued. The Gift Certificate has NO EXPIRATION DATE and can be RE-GIFTED or TRANSFERRED to another customer. There are NO EXCEPTIONS to the cancellation policy.
In the event of extreme weather conditions, cancellations due to weather will be at the discretion of Horsin’ Around Adventures. Weather and trail conditions at the Ranch can vary from the surrounding areas as we are located 9 miles from Sedona. We hold firmly to our policy, as there is much preparation and costs involved that apply for preparing for our guests, as well as our ability to reserve a limited number of horses per each tour. We take great care and pride in giving the best experience to our guests as well as allowing other guests the opportunity to join. Please be certain of your interest in joining us for an adventure and review these terms and conditions, prior to reserving. If you are unsure of proceeding, we advise that you wait until closer to the date you prefer to come out, and reserve at that time. Note, that there will be more limited options the longer the wait.
RULES OF THE TRAIL:
Tax, processing fee and gratuity are not included in price displayed. Recommended gratuity is 15-20%.
Guests must arrive 30 minutes prior to departure for a trail safety review.
All riders must be able to get on and off a horse from the loading doc with limited assistance. All riders must be able to apply the instructions given in advance, at all times and for the duration of the experience. Please discuss this thoroughly with your group.
All riders of all ages wear helmets.
Liability waivers and riding instructions must be signed before rides depart.
If you must cancel, please do so as soon as possible prior to your ride time, so that we may either reschedule you or issue your Gift Certificate (and assign your horse to another waiting Guest)! No refunds available.
Thank you for your understanding and cooperation.